FAQs

Cancer Advisor
June 28, 2018
Cancer Advisor is a website that curates useful, high quality information about childhood, teenage and young adult cancer. It aims to cut through of a lot of the online clutter, so families and young people can quickly and easily find reliable information about a variety of subjects. To find out more, read About Cancer Advisor including how to register or submit a feedback form.

Cancer Advisor is an Australian site for anyone who has been affected by a child or young person’s (up to 24 years) cancer. This includes parents of children with cancer, teenagers and young adults who have had a diagnosis, siblings, partners, grandparents, friends, health professionals, teachers, employers and colleagues.

The Cancer Advisor team wants you to have all the information you need in one place. Rather than endless internet searches, you’ll be able to find up-to-date information and support on everything from treatment methods for your cancer type, to dealing with school, to tips from other parents – all on one site.

With a combination of medical information and real life wisdom from people living with a child’s cancer, Cancer Advisor will grow as more people contribute information that they’ve found helpful. All content is checked by our team and our moderators ensure that content comes from reputable and trustworthy sources, and that any medical information is evidence-based.

This how-to-get started video will show you how to search, login and register for updates. To find information, enter specific keywords in the search bar on the home page. Or click on the magnifying glass on the top right hand corner of each page. To comment you’ll need to register.

To share content that you’ve found on another site, or to contribute your own story, tips or hints, you’ll also need to register.

If you’ve tried searching and nothing comes up, please let us know. We’re always looking for ways to make Cancer Advisor more relevant to more people. You can suggest content or tell us if something is missing by contacting us here.

To get the most out of Cancer Advisor, we suggest you:

  • Register so we can filter results to your preferences and stage of the cancer journey. We’ll also send you fortnightly emails with an update on what’s new
  • Contribute content that  you’ve found helpful
  • Comment on existing content
  • Let us know what we’re missing
  • Share the site with others in your network
  • Make a suggestion on the Cancer Advisor feedback form.
By registering with Cancer Advisor, you’ll get information relevant to your interests and stage of the cancer journey.

You’ll be able to comment on content and contribute new content. You’ll also receive a fortnightly email update which tells you what new content has been added to the site.

Other registered users of Cancer Advisor can see your username, and nothing else.

You must be over 15 years of age to register, post information or resources, and comment on other content on Cancer Advisor.

No, Cancer Advisor is free.

We are committed to protecting your privacy. You can see what personal information we collect, how we collect it, and how we keep it secure by reading our full Privacy Policy.

You can freely view the Cancer Advisor website and information contained on the website. However you’ll need to register and login to post or comment on content. By registering you’ll also get information relevant to your interests and stage of the cancer journey.

You can find a list of support services for children and young people facing cancer and their networks here.

If you’d rather talk to someone, the Redkite support team can connect you with relevant support services in your area. Call 1800 REDKITE (1800 733 548) Mon – Fri, 9am – 7pm or email  [email protected].

Please contact us on [email protected] if you’re having trouble and we’ll look into it. Or you can make a suggestion on our feedback form.

Once you’re registered with Cancer Advisor, you can contribute content and information here.

Registered users can share useful resources, information, fact sheets, blogs, tips, or stories to Cancer Advisor here.

Cancer Advisor is in its early stages, so we need your help to make it the most useful, relevant resource possible. Please tell others you think would benefit from Cancer Advisor, share your tips and ideas, and feedback and contact.  The more you engage with it, the stronger it will be.

Information shared on Cancer Advisor links back to the original source, so you can see where the information comes from. We only link to information from trusted sources.

You can report any content on Cancer Advisor if you think it is inappropriate or unsuitable. If you have concerns about content or comments on Cancer Advisor, you can also report it to [email protected].

Content on Cancer Advisor comes from trusted content sources, as identified by Redkite and health professionals including oncologists, researchers and social workers. Our moderators ensure that content comes from reputable and trustworthy sources, and that any medical information is evidence-based.

New content is added to Cancer Advisor every week.

The source content may have been first published recently, or a few years ago. However, Cancer Advisor only links to reliable content that will stay current over time.

Cancer Advisor has a dedicated moderator who checks that submitted information pieces comply with our guidelines before they are published.

User comments are published on Cancer Advisor instantly, but must comply with our community standards. You can read them here.

Your feedback will help make Cancer Advisor bigger and better. Please let us know about mistakes, bugs, broken links, and your ideas for improvements or new features at [email protected] or use our feedback form.

Cancer Advisor is funded and run by Redkite, the Australian cancer charity providing essential support to children and young people (0-24 years) with cancer, and the family and support network who care for them.

We don’t have any formal partnerships or affiliations. We do have substantial collaborative relationships with hospitals and not-for-profit organisations in the childhood, adolescent and young adult cancer sector. We actively seek input into the development of the site through these relationships.

Cancer Advisor is funded and run by Redkite. You can find information about Redkite’s partners and supporters here.